Study area · Business
Tour Guiding & Administration
Professional tour guiding with Kenya-first route knowledge (heritage sites, national parks, and city trails), paired with the client handling and itinerary administration that front-line tourism work demands.
This programme sits inside Business, one of the four study areas in the wider Programmes catalogue.
- TGA
- Certificate
- Kendahouse, Nairobi
What the training covers.
Every session runs as a workshop, not a lecture. You practise the routines of the job until they are second nature, with instructors who have done them for a living.
Apply via Student Applicant- 01 Kenya-first guiding knowledge: Nairobi heritage sites, parks, and city trails
- 02 Scripting and delivering commentary for mixed-interest visitor groups
- 03 Safety briefings, group control, and headcounts on the move
- 04 Client handling: expectations, pace, complaints, and special requests
- 05 Itinerary administration: bookings, permits, and day-of logistics
- 06 Wildlife etiquette and conservation-conscious guiding language
Programme facts
- Award
- Certificate
- Apply through
- Student Applicant
- Kiflaps programmes
- 40
- Fee
- With admissions
Dates, fees, and instalment options are confirmed with admissions. Nothing is quoted until you ask, and applications close four weeks before each intake starts.
The work it prepares you for.
The training aims at front-line roles like these across the industry.
- Tour guide (city, park, and safari circuits)
- Tour consultant in a travel agency
- Site host at museums and heritage centres
- Camp and lodge activities coordinator
Who it suits.
Outgoing storytellers who like walking, early departures, and varied groups, and who want their language skills to earn a living outdoors.
Pair it with a language
Guiding work in this region runs in several languages: second-language guiding (French, German, Spanish, Italian) is the common upgrade once the certificate is in hand.
Browse the twenty languagesOther business routes.
-
ACC Airline Cabin Crew Cabin service and customer care for aviation applicants and crew: service standards, safety communication, and the English screening that airlines use to pick their cabin teams. Explore -
FOA Front Office & Administration Front-line communication for hotels, clinics, and offices: reservations, guest handling, telephone courtesy, and the professional English and Kiswahili that keep reception work moving smoothly from the first call. Explore -
TTO Tours & Travel Operations The operations side of travel: itinerary planning, ticketing basics, visa and document workflows, and the customer-service language that keeps tour groups moving smoothly from arrival to departure. Explore
Start your application
Full programmes go through the Student Applicant form. Short programmes and online-only study enrol in the LMS.
Questions by phone: +254 714 772 289
Questions about Tour Guiding & Administration? Call +254 714 772 289 or message admissions.